In 2024, Norfolk Southern saw 94 new customers either begin shipping with the railroad for the first time or establish new business ventures. This surge in partnerships underscores the increasing significance of rail transport across various sectors, including intermodal, automotive, manufacturing, agriculture, chemicals, and consumer goods.
Norfolk Southern’s executive vice president and chief marketing officer, Ed Elkins, expressed his gratitude for the trust these customers have placed in the company: “We’re grateful that these valued customers are trusting Norfolk Southern for their supply chain needs. We’re producing service that customers can count on every day, delivered by people they can trust. That is our goal. This is how we expand our partnerships and support the growth of critical and emerging industries here in America.”
This development is consistent with a broader increase in US rail traffic. According to the Association of American Railroads, for the week ending November 2, American freight railroads transported 516,743 carloads and intermodal units, marking a 6.6 percent increase compared to the same period the previous year. Carloads reached 228,635, up 1.9 percent, while intermodal volume rose by 10.7 percent to 288,108 containers and trailers. Notably, nine out of 10 carload commodity groups tracked by the AAR showed growth. This included chemicals, which increased by 7.7 percent to 32,425 carloads; grain, which rose 10.4 percent to 23,656 carloads; and nonmetallic minerals, which grew by 6.1 percent to 33,124 carloads.
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14 November 2024