Bertschi strengthens customer relationships

In a move to both strengthen our customer relationships and hold our employees to the highest Bertschi standards, a special training week was conducted this November in Saudi Arabia for both our valued customers and internally for our employees at ALDREES-BERTSCHI Logistics Services Co. Jubail.

The Aldrees-Bertschi container terminal in Saudi Arabia handles the logistical processes of our global and Middle Eastern customers. The offer is completed by a tank container repair workshop as well as a state-of-the-art tank container cleaning facility. Both are built and operated according to Bertschi’s high standards. Our on-site staff act as experienced logistics professionals who meet the demanding requirements of our customers through efficient implementation, training and a special ability to withstand the harsh conditions of a terminal in the middle of the desert.

Roger Gloor, the deputy head of the technical department of the Bertschi Group, flew to Al Jubail to conduct ISO Tank Container training. More than 80 participants from different organisations were present, and our customers got a deeper insight into the technical aspects of our business. In detail, he talked about the handling, design, heating, cooling, and cleaning of tank containers. Furthermore, he spoke about maintenance, the legal basis, and the advantages of telematics. Many enthusiastic questions from the participants were answered. At the end of the session, all participants received a certificate of participation to mark their progress.

In the following days, further dedicated trainings were conducted by Roger for Bertschi terminal staff, tank container workshop staff, and tank container cleaning staff. Finally, the depot was also subjected to a full assessment. On this basis, further fields of action were determined and defined.

“I talked to a lot of people, colleagues and customers, and learned a lot about the culture and the country. It was just great and certainly in line with the spirit of the times. A great country, a super Aldrees-Bertschi team and a valuable week comes to an end,” says Roger with a smile at the end of his trip. Thank you for the great initiative and collaboration of those involved, to Andreas Nebiker for his spectacular organisation, Roger for his expertise and motivation, our customers for their eagerness to learn and be informed, and the Aldrees-Bertschi team in Jubail for their cooperation!

After this successful training week, Aldrees-Bertschi will continue to offer such trainings for its employees and partners in a move to strengthen the safety culture and promote knowledge sharing.

For more information visit www.bertschi.com/en