Dearman releases whitepaper on how pre-dispatched orders save time and money for terminal operators and their customers
Traditionally, many terminal operators have allowed truck drivers to simply show up and lift products for their customers. This process can create administrative errors with Bills of Lading (BOLs) and reporting, as well as long rack wait times for truck drivers—causing terminal congestion and customer dissatisfaction.
Bluewing Midstream has leveraged Dearman Systems’ LYNX web application to create a more organised product lifting process, allowing customers to schedule orders ahead of time while automatically connecting them with truck drivers—ultimately reducing rack wait times and inventory reporting errors.
Scenario #1: Truck Shows Up to Terminal (Without LYNX)
Key issues with this traditional method include:
- Lack of visibility into the loading process
- Trucks arriving simultaneously
- Traffic management challenges in directing drivers to racks
- Data entry errors leading to longer load times and reporting issues
- Drivers pulling product for incorrect customers
Scenario #2: Scheduled Product Liftings Through LYNX
When orders are scheduled through LYNX, all parties can monitor the loading process from end to end. The driver knows where to go upon arrival, always lifts the correct order, and reporting issues are eliminated.
LYNX Features:
Administration
- Self-service administration, including customer onboarding
- Carrier access for managing drivers, trailers, and certificates
Order Management
- Structured order input, approval process, and live tracking
- Self-service completed order and BOL lookup
Reporting
- Real-time data visualization (liftable inventory) and historical reporting (shipments)
Allocations
- Allocations management (physical and credit)
- Customer-by-customer, product-by-product allocation management
The Results
Bluewing Midstream has utilised Dearman LYNX as a cornerstone of its operations to successfully scale its terminal business from 50,000 barrels to approximately 2.6 million barrels of storage capacity, while reducing general and administrative expenses by over $300,000 and increasing revenue by over 5X.
For more information visit www.dearmansystems.com
26 February 2026
